Total experience – 10 years
8 years of intensive experience in BPO/Call Centre industry
- Currently – General Manager – WISH Centre with G4S Corporate Services (India) Pvt. Ltd.
- Senior Manager – Business Operations with Suntec Web Services Pvt. Ltd.
- Floor Manager – HomeShop18
- Call Centre Manager with PTA Solutions, Botswana, Africa
- Senior Manager – Business Operations with KyaZoonga
- Operations Manager with Bigtree Entertainment Pvt. Ltd. (2.5 years)
- Associate Project Manager with Techbooks International. (8 months)
- Process Assistant with Xansa India Ltd. (Almost 2 years)
Almost 2 years of experience in imparting education to Corporate Batches as well as Graduate and Post Graduate batches.
- Technical Trainer with Panvic Institute of Management & Technology (8 months)
- Computer Coordinator with Byte Computer Institute (1.2 year)
Over 8 years of rich experience in Business Operations, Management, Customer Service and Team Management, Adept in corporate communication, image and brand building, training, leading, growing and managing professional associates and client relationships. An effective communicator with excellent relationship building & interpersonal skills. Strong analytical, team leadership, problem solving & organizational abilities.